Direct General Ins Co
					
										Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										41,202
									
									
										23,966
									
									
										65,168
									
									
										36.78%
									
									
										23.31%
									
								
										2023
									
									
										38,203
									
									
										21,089
									
									
										59,292
									
									
										35.57%
									
									
										22.83%
									
								
										2022
									
									
										36,651
									
									
										20,215
									
									
										56,866
									
									
										35.55%
									
									
										23.10%
									
								
										2021
									
									
										29,400
									
									
										16,202
									
									
										45,602
									
									
										35.53%
									
									
										22.81%
									
								
										2020
									
									
										21,552
									
									
										11,520
									
									
										33,072
									
									
										34.83%
									
									
										21.51%
									
								
										2019
									
									
										14,523
									
									
										7,866
									
									
										22,389
									
									
										35.13%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										8
									
									
										8
									
									
										16
									
									
										50.00%
									
									
										47.45%
									
								
										2023
									
									
										4
									
									
										5
									
									
										9
									
									
										55.56%
									
									
										47.29%
									
								
										2022
									
									
										2
									
									
										5
									
									
										7
									
									
										71.43%
									
									
										45.44%
									
								
										2021
									
									
										1
									
									
										2
									
									
										3
									
									
										66.67%
									
									
										44.40%
									
								
										2020
									
									
										3
									
									
										0
									
									
										3
									
									
										0.00%
									
									
										42.45%
									
								
										2019
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										44.33%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										7
									
									
										18
									
									
										25
									
									
										72.00%
									
									
										39.58%
									
								
										2023
									
									
										8
									
									
										16
									
									
										24
									
									
										66.67%
									
									
										36.96%
									
								
										2022
									
									
										6
									
									
										11
									
									
										17
									
									
										64.71%
									
									
										37.07%
									
								
										2021
									
									
										2
									
									
										2
									
									
										4
									
									
										50.00%
									
									
										39.17%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										53,021
									
									
										45,551
									
									
										98,572
									
									
										46.21%
									
									
										45.22%
									
								
										2023
									
									
										46,846
									
									
										35,502
									
									
										82,348
									
									
										43.11%
									
									
										44.64%
									
								
										2022
									
									
										39,259
									
									
										32,922
									
									
										72,181
									
									
										45.61%
									
									
										46.15%
									
								
										2021
									
									
										31,618
									
									
										25,680
									
									
										57,298
									
									
										44.82%
									
									
										46.87%
									
								
										2020
									
									
										24,698
									
									
										18,663
									
									
										43,361
									
									
										43.04%
									
									
										43.90%
									
								
										2019
									
									
										21,089
									
									
										13,639
									
									
										34,728
									
									
										39.27%
									
									
										42.09%